A market leading global consultancy at the forefront of driving integration and digital processes to enable large scale, sustainable energy management.
The organisation required resource augmentation on a major Digital/Business Transformation Programme of 5G (Pre/Post pay) BSS business solutions. The programme, spanning over 2 years, involved Developing and implementing a full suite of CRM capabilities (Salesforce/Vlocity) with integration to Tibco/Telco BPM, IBM Order Manager Orchestration, Matrixx Online Charging, CSGi SingleView Billing, Oracle ERP, SAS Insights analytics and MS Azure. The aim was to create and implement an Omni Channel user experience using Web, Mobile and Desktop utilising Adobe Experience Manager (CMS). This was a complex greenfield stack implementation in which the best-of-breed products were being integrated for the first time, anywhere in the world. The key challenge was to find the right set of SMEs who could not only guide the various stakeholders in niche technologies, but demonstrate right behaviour to execute complex transformation programmes in multi-vendor environments. They came to Savant for our unrivalled knowledge and understanding of recruiting for complex digital transformation programmes, and our ability to access the best talent in the digital and technology market.
Once we understood the exact programme requirements and critical success factors, we worked closely with stakeholders to map the required roles and skills, from both a technical and behavioural perspective. Key resources supplied included Programme Managers, Solution Architects, Release Managers, UX Consultants, UI Designers, Business Analysts, Contact Centre SME and Business Insights SMEs.
Using our deep market insight and extensive talent network, we were able to deliver a tailored recruitment solution for our client. We supported in building a team of specialists who were integrated into key phases of the programme, working with and complementing the end client, the various 3rd parties involved and the offshore development teams. Our trusted advisor and consultative approach - based on quality, value and speed - led to us supplying the majority of the contractor SME requirements on the programme for 2+ years in succession. We have built long lasting partnerships as a result of our consultative and agile approach, our depth of market expertise and our commitment to service excellence throughout this complex engagement. Going forward, this global consultancy know they have a trusted, responsive and agile recruitment partner they can rely on who adds real value to their business, and can support with complex recruitment requirements to provide competitive advantage.
"Savant Technology met our challenges throughout the programme, supplying credible candidates with the relevant skills, as well as a personality match to the complex nature of the programme. I found them to be good communicators across the supply chain with a real desire to add value throughout the programme."
Vice President, Digital Transformation
"From the initial stage of engaging with Savant you feel like you're on a journey. This becomes evident with the amount of time and effort that Savant continually invests in understanding the individual and broader project scope. This is compounded further as Savant contractors and team members collaborate and support each other on larger engagements. It is clear that Savant are developing a network of highly experienced and proven professionals that can be deployed as a team, or on an individual basis."
Programme Manager/Director supplied by Savant
"I describe Savant as a premium recruitment partner. They have a culture and engagement model that delivers the best outcomes for all."
CX Programme Manager supplied by Savant
"I have been engaged with Savant Technology for over 2 years now. They have consistently demonstrated high value-add, particularly in negotiating contract terms and dealing with IR35 queries. I highly recommend Savant to both new clients and consultants."
Lead Technical Architect supplied by Savant
