We are currently noticing high demand for skilled Credit Controllers in the UK and believe this will remain strong for the rest of the year. As businesses face increasing economic pressures, credit control teams play a pivotal role in managing cash flow and reducing bad debt, making recruitment in this area a key priority for many companies. Here are the key trends shaping recruitment in Credit Control for the rest of the year:
The ongoing economic uncertainty, rising interest rates, and inflation are creating a challenging environment for businesses, leading to a greater emphasis on managing credit risk. As a result, companies are actively seeking experienced Credit Controllers with a proven ability to maintain tight control over receivables and reduce late payments.
As automation continues to reshape the finance sector, businesses are looking for Credit Controllers who can work efficiently with digital tools and credit management systems. The adoption of automated invoicing, dunning processes, and digital reporting tools is on the rise, making proficiency in these technologies a key requirement.
Credit Controllers are no longer just responsible for collecting overdue invoices; they are also required to manage and maintain positive relationships with customers. Employers are seeking candidates who can strike a balance between enforcing payment terms and fostering strong client relationships, especially as businesses face cash flow challenges.
The UK is currently experiencing a talent shortage in many areas of finance, including Credit Control. This shortage is particularly acute as many businesses are looking for experienced professionals who can handle complex credit management tasks in the current economic climate.
Given the uncertain economic outlook, many businesses are opting for temporary or contract-based hires to maintain flexibility in their credit control teams. This allows companies to scale their credit control functions based on immediate needs without committing to long-term hires.
For businesses operating internationally, the ability to manage cross-border credit control is becoming more important. Bilingual or multilingual Credit Controllers are in high demand, especially for roles that involve managing clients in different countries with diverse regulations and payment practices.
We have noticed that clients are looking for Credit Controllers with a high emphasis on skilled, experienced professionals, particularly those with strong digital and soft skills. While the market for Credit Controllers remains competitive, companies are increasingly looking for candidates who can manage credit risk, maintain positive customer relationships, and adapt to new technologies. Temporary roles, upskilling initiatives, and bilingual candidates will also shape the recruitment landscape for the remainder of the year.
