Savant Recruitment Logo
CONTACT US  |  020 7633 2266  |          

Min Salary

Job Title

Back to Jobs

Salesforce Senior Admin / Superuser

Sector: Infrastructure & Operation

Location: International

Type: Contract

Ref: BBBH65989_1655193388

Salary: Negotiable

The best candidate for Salesforce Super user is strong self-starter with a positive attitude and desire to grow professionally within the Salesforce ecosystem, and to use that knowledge to better the workflow within the Salesforce environment. They will gain valuable experience in being able to work with numerous people from the C-Level on down, across Sales, Marketing, Operations in helping them maximize their value out of the system.

Role Requirements

The Salesforce super user creates a link between end users and the implementation team. They should have effective communication skills, as they need to be able to support in conveying the business requirements to/from the implementation partner. They act as representatives of their departments and are also the first line of support for end users.

During the implementation cycle, super users take an active role in learning the Salesforce solution (Train the Trainer to be provided by Cognizant), support testing the system and training end users. They end up with intimate knowledge of the Salesforce business processes and become the champions of the implementation. Key aspects include:

  • Develop an understanding of the relevant core business functions across the departments

  • Support in gathering process documentation

  • Acting as a poc with end users and communicating requirements to/from the implementation team

  • Explaining and support documentation of AS IS processes

  • Understanding TO BE processes

  • Liaising with other departments as necessary i.e., sales, marketing etc

  • Support testing of business processes in Salesforce test environments

  • Training the end users, both new and existing

  • Supporting the end users as part of the adoption of new ways of working

  • Monitoring end user performance


  • Maintaining documentation

  • Consistently look for ways to improve systems for the benefit of both internal users and customers

Salesforce Administrator certification and, or experience is preferred.


Apply for this job

Sorry, this role is no longer available

 View our latest Technology Jobs

Latest News

Building a $2bn online game by breaking the rules
Tue, 18 Jun 2024 03:16:53 GMT
How the Elder Scrolls Online survived a difficult launch to become a quiet gaming success story.
Software giant Adobe accused of 'trapping customers'
Mon, 17 Jun 2024 18:39:18 GMT
Regulators allege Adobe failed to properly disclose subscription terms and made it too onerous to...
Apple scraps its Pay Later loan scheme
Tue, 18 Jun 2024 03:40:25 GMT
It marks a retreat for the technology giant from plans to offer traditional financial services.
US surgeon general wants social media warning labels
Mon, 17 Jun 2024 14:44:52 GMT
Vivek Murthy says social media increases the risk that children will experience anxiety and...
'Hackers leaked intimate photos after my laptop was stolen'
Sun, 16 Jun 2024 23:12:58 GMT
A Spanish filmmaker turned the cameras on herself and made a "sextortion diary" after being...
Virtual camera operators: The unsung heroes of esports
Mon, 17 Jun 2024 11:06:16 GMT
A different kind of esports pro explains how they capture all the action during tense matches.