Savant Recruitment Logo
CONTACT US  |  020 7633 2266  |          

Min Salary

Job Title

Back to Jobs

Salesforce Senior Admin / Superuser

Sector: Infrastructure & Operation

Location: International

Type: Contract

Ref: BBBH65989_1662449885

Salary: Negotiable

The best candidate for Salesforce Super user is strong self-starter with a positive attitude and desire to grow professionally within the Salesforce ecosystem, and to use that knowledge to better the workflow within the Salesforce environment. They will gain valuable experience in being able to work with numerous people from the C-Level on down, across Sales, Marketing, Operations in helping them maximize their value out of the system.

Role Requirements

The Salesforce super user creates a link between end users and the implementation team. They should have effective communication skills, as they need to be able to support in conveying the business requirements to/from the implementation partner. They act as representatives of their departments and are also the first line of support for end users.

During the implementation cycle, super users take an active role in learning the Salesforce solution (Train the Trainer to be provided by Cognizant), support testing the system and training end users. They end up with intimate knowledge of the Salesforce business processes and become the champions of the implementation. Key aspects include:

  • Develop an understanding of the relevant core business functions across the departments

  • Support in gathering process documentation

  • Acting as a poc with end users and communicating requirements to/from the implementation team

  • Explaining and support documentation of AS IS processes

  • Understanding TO BE processes

  • Liaising with other departments as necessary i.e., sales, marketing etc

  • Support testing of business processes in Salesforce test environments

  • Training the end users, both new and existing

  • Supporting the end users as part of the adoption of new ways of working

  • Monitoring end user performance


  • Maintaining documentation

  • Consistently look for ways to improve systems for the benefit of both internal users and customers

Salesforce Administrator certification and, or experience is preferred.


Apply for this job

Sorry, this role is no longer available

 View our latest Technology Jobs

Latest News

As Apple headset reaches Europe, will VR ever hit the mainstream?
Sat, 13 Jul 2024 02:02:24 GMT
As Apple's Vision Pro headset launches in the UK, can it finally kickstart the virtual reality...
EU says X’s blue tick accounts deceive users
Fri, 12 Jul 2024 20:49:26 GMT
The EU says the way the social media site designs and operates blue tick accounts "deceives" users.
Pioneering British AI chip designer bought by Japanese firm
Thu, 11 Jul 2024 23:02:57 GMT
Graphcore was once considered one of the country's most promising start-ups, with a £2bn valuation.
Palestinians say Microsoft unfairly closing their accounts
Thu, 11 Jul 2024 14:27:45 GMT
More than 20 Palestinians say they have been kicked off Skype, a popular tool for contacting...
Musk defeats ex-Twitter staff seeking $500m in severance
Wed, 10 Jul 2024 17:54:54 GMT
A US judge dismissed the case, one of several filed in the aftermath of Mr Musk's takeover of the...
Samsung becomes first tech giant to launch a smart ring
Wed, 10 Jul 2024 15:05:02 GMT
The devices have high profile users, including Kim Kardashian and and some England footballers.