Sector: Infrastructure & Operation

Location: Central London

Type: Contract

Ref: BBBH72254_1775636517

Salary: Negotiable

Tech Support Lead - IQGeo / Telecoms

Our client, a leading global consultancy, is seeking an experienced Tech Support Lead to provide technical ownership and team leadership for IQGeo platform deployments in telecom and utility projects. This is a 6-month contract role with a high likelihood of extension.

Role

• Serve as the go-to expert for the IQGeo platform, including configuration (layers, rules), data models, and integrations


• Guide and mentor engineers on design, fielding, and software best practices (IQGeo, Katapult)


• Perform QA/QC on designs (poles, spans, drops), ensuring adherence to client standards and utility regulations, and maintain correction logs


• Act as the technical bridge between fielding teams, backend engineers, project managers, clients, and IQGeo developers


• Troubleshoot complex engineering, logic, and data issues, escalating as needed


• Review and validate OSP designs, manage scope changes, and ensure efficient project delivery


• Maintain design documentation, QC checklists, and change logs
  
  

Must Have - Skills & Experience

• Deep understanding of GIS, especially IQGeo and related tools (Katapult)


• Experience in telecom or utility OSP (Outside Plant) design and engineering


• Strong leadership, communication, and problem-solving abilities


• Knowledge of network modernization and high-speed communications technologies


• Experience ensuring geospatial data accuracy for planning, construction, and operations


• Experience in process improvement, workflow optimization, and preventing recurring errors

Skills:

Tech Support Lead - IQGeo / Telecoms