Sector: Security / Architecture

Location: Berkshire

Type: Interim

Ref: BBBH72502_1787039072

Salary: Negotiable

We are looking for an experienced BMC Helix CMDB Architect to design, implement, and manage the CMDB within the BMC Helix ITSM ecosystem.

The role focuses on building a scalable CMDB, ensuring data accuracy, and enabling effective service mapping to support IT operations.

Key Responsibilities

• Design and maintain CMDB architecture aligned with business needs


• Define CI classes, relationships, and extend the Common Data Model (CDM)


• Implement and manage BMC Helix Discovery (ADDM) and Service Mapping


• Establish data governance, reconciliation, and normalization processes


• Ensure high data quality, accuracy, and completeness of CMDB


• Integrate CMDB with ITSM modules and external systems (cloud, monitoring, DevOps tools)


• Automate workflows using Helix Innovation Studio / Remedy


• Collaborate with stakeholders and drive CMDB adoption and maturity


• Monitor performance and optimize CMDB and discovery processes


• CMDB Migration capabilities

Required Skills & Experience

• 10+ years in ITSM / CMDB domain with strong BMC Helix experience


• Expertise in BMC Helix CMDB, Discovery (ADDM), and ITSM Suite


• Strong understanding of CDM, CI lifecycle, and relationship modeling


• Hands-on with Reconciliation and Normalization engines


• Experience with APIs, integrations, and data modeling


• Knowledge of cloud platforms (AWS, Azure, GCP)